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SUBSCRIPTIONS

Can I adjust my roast type?

Are you looking to change your account to receive a different roast type? Easy! You can log in to your account > access your portal > change your roast preference. Login here: Atlas Coffee Club – Login. Still need help? Email us: support@atlascoffeec

Can I adjust my grind type?

Yes you can! We offer whole bean and a variety of ground coffee options tailored to each brew method, from French Press to Espresso Grind. You can easily make changes to your coffee grind type by logging into your account, accessing your portal, and

Can I adjust my shipping frequency?

Yes, we are happy to work with your preferred schedule! You can log in to your Customer Portal and click "Change" in the Shipment Frequency section. If you prefer a frequency not shown on your portal, you can email us directly at support@atlascoffeec

Want more coffee per shipment?

Want to update the amount of coffee you receive in each shipment? Choose from (1) 6oz Bag, (1) 12oz Bag, (2) 12oz Bags, (3) 12oz Bags, or (4) 12oz Bags of coffee per shipment. You can easily make this update by logging into your account > accessing y

Recurring Subscription & How to Cancel

You can cancel your subscription at any time via logging into your customer portal through our website here. To cancel your subscription via your customer account follow these instructions:  1) Login to your account here. 2) Scroll down to the bottom

Can I switch to decaf?

If you'd like to start receiving decaf coffee, please reach out to our customer support at [email protected]. Just like our regular subscriptions, we will feature a different decaf country every month. Additionally, we may occasionally high

Can I receive both decaf and caffeinated coffee in my orders?

A member of our Customer Support team can help set you up to receive both caffeinated coffee and regular coffee together within one order for our bagged coffee options! Just shoot us a message at [email protected] and let us know how many b

Can I choose what country I receive?

For our bagged coffee subscriptions, we offer coffee from different farms all over the world throughout the year but are only able to offer one country per month for each of our subscribers. For this reason, we are unable to offer the option to selec

Can I reorder more of a specific coffee?

We're so happy that you enjoyed one of our coffees and would like more! You can always submit a reorder for the current coffee of the month directly from your Customer Portal. Simply login here, and then scroll down to your Coffee Passport section! Y

How do I use my referral link for friends & family?

You can pass along your referral link to friends & family, that way they can receive $10 off their 1st order and you will also receive $10 off your next scheduled shipment!To find your referral link, simply login from our website linked here. Once yo