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PAYMENT

What forms of payment do you accept?

American Express, Visa, Master Card, Discover, Capital One, + all major credit cards & PayPal are all accepted.

I have a subscription – when will I be charged?

According to your subscription plan with us, you will be charged when your next order is being prepared. For example, if you receive coffee every 4 weeks, you will be billed every 4 weeks when your coffee is being prepared to be shipped to you.

I bought a gift subscription – when will I be charged?

You will only be charged once when your gift is purchased. Your gift will not automatically renew upon completion.

How do I update my card?

You can update your card on file by logging into your account. From your account page, scroll down to "billing details" on the right-hand side of the page and click "update credit card." If you have any issues updating your billing, feel free to give

How do I update my billing address?

You can update your billing address on file by logging into your account. From your account page, scroll down to "billing details" on the right-hand side of the page and click "edit." If you checked out using Shop Pay, please update your details with

Do you charge shipping fees?

We charge flat rate shipping at the best cost possible. Sadly, free shipping is a myth; the USPS does not hand out free shipping. Other brands will build shipping costs into their product prices. We do our best to provide the best coffee at the best

Can I use multiple discounts on my order?

At this time, we're only able to accept one discount code per purchase. Unfortunately, using multiple discount codes is not sustainable for us to afford the coffee from the farms and farmers we work with. If you have multiple discount codes, we recom

Why is my payment method being declined?

If your payment method has been declined, it could be for any number of reasons! Feel free to reach out to us at [email protected] and we can take a look at the specific billing error we've received.If you're not experiencing issues with yo