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MANAGING YOUR ACCOUNT

What features come with my Customer Portal?

Your Customer Portal will give you the access to manage your own account and preferences. For example, you can update your coffee preferences, shipping address, billing information, order schedule, and frequency. You can also view your order history,

How do I reset my password?

You can reset your password by clicking "Forgot your Password?" here. If you haven't registered your account, you will need to do so on our website here before you are able to reset your password! Fill out the steps under "Did you just start your sub

How do I access my online account?

If you are a new subscriber, you will need to register your account from the left side of this page here. After registering your account, you will be able to log in to your Customer Portal to manage your account and make adjustments to your subscript

Can I reschedule my upcoming order?

You can reschedule your order from your account page any time before your order has been processed! Simply login to your account here, and click "Change next order date" at the top of the page. After you choose your desired ship date, click "save" an

When is my next order?

You can view or edit your next ship date directly from the top of your account page! You can login to your account page from our website linked here.You'll see a spot just to the right of your preferences section where you can track your latest order

How do I view my payment history or receipts?

You can view your payment history by logging in to your Customer Portal on our website linked here. Once you've logged in, scroll down to "Order History" at the bottom of the page. From there, you can view your payment history, order details, and tra

Can I cancel at anytime?

Yes. You can easily login here to your account to cancel. Please email us if you need further assistance. Email: [email protected]. Please note: your cancellation is not complete until you receive a confirmation email. If you cancelled and