Still have questions? Shoot us an email - Our Coffee Tour Guides are here to help!

You can reach us Monday through Friday, 9AM-5PM CST.

Atlas Coffee Club

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:6979,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Update Question to: What features come with my Customer Portal?\n\nAnswer: Your Customer Portal will give you the access to manage your own account and preferences. For example, you can update your coffee preferences, shipping address, billing information, order schedule, and frequency. You can also view your order history, share your thoughts on each coffee you receive, and redeem your Atlas Rewards!&quot;}">Your Customer Portal will give you the access to manage your own account and preferences. For example, you can update your coffee preferences, shipping address, billing information, order schedule, and frequency. You can also view your order history, share your thoughts on each coffee you receive, and redeem your Atlas Rewards! To access your Customer Portal, simply login on our website linked </span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:6979,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Update Question to: What features come with my Customer Portal?\n\nAnswer: Your Customer Portal will give you the access to manage your own account and preferences. For example, you can update your coffee preferences, shipping address, billing information, order schedule, and frequency. You can also view your order history, share your thoughts on each coffee you receive, and redeem your Atlas Rewards!&quot;}"><a href="https://atlascoffeeclub.com/account"><u><strong>here</strong></u></a></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:6979,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Update Question to: What features come with my Customer Portal?\n\nAnswer: Your Customer Portal will give you the access to manage your own account and preferences. For example, you can update your coffee preferences, shipping address, billing information, order schedule, and frequency. You can also view your order history, share your thoughts on each coffee you receive, and redeem your Atlas Rewards!&quot;}">.</span></p>

Your Customer Portal will give you the access to manage your own account and preferences. For example, you can update your coffee preferences, shipping address, billing information, order schedule, and frequency. You can also view your order history,

What features come with my Customer Portal?

MANAGING YOUR ACCOUNT

Where do you get your coffee?

Do you offer decaf?

Is your coffee fair-trade?

Is your coffee organic?

How fresh is the coffee?

Do you flavor the coffee?

What are the tasting notes you list?

How much coffee comes in each bag?

Can I brew with a Keurig or use a K Cup?

Are your pods or bags recyclable?

How do I open your bags?

How do I store coffee? When does it expire?

What products do you offer?

ABOUT OUR COFFEE

How do I reset my password?

How do I access my online account?

Can I reschedule my upcoming order?

When is my next order?

How do I view my payment history or receipts?

Can I cancel at anytime?

Can I adjust my roast type?

Can I adjust my grind type?

Can I adjust my shipping frequency?

Want more coffee per shipment?

Recurring Subscription & How to Cancel

Can I switch to decaf?

Can I receive both decaf and caffeinated coffee in my orders?

Can I choose what country I receive?

Can I reorder more of a specific coffee?

How do I use my referral link for friends & family?

SUBSCRIPTIONS

Can I gift coffee to someone?

Can my gift be delivered via email?

I bought a gift subscription, when will I be charged?

Can I receive the first gift order and have the rest delivered to a different address?

Do Gift Subscriptions renew?

Can I order now and postpone the first shipment?

Can my gift recipient make changes after I sign them up?

Can I share a gift message with my order?

Do you offer Gift Cards?

Do you have a certificate I print out & share with the recipient?

Do you include prices in the box?

Can I select a roast preference for my gift?

How do I extend a gift?

Ordering more than 10 Gifts? Looking for gifts for your office, clients, etc.?

Why was no shipping address needed for my gift?

GIFTS

I received a gift – How do I change my preferences?

Do I need to register my gift to receive the remaining orders?

How do I manage my grind or roast preferences?

I received a gift – How do I learn more?

RECEIVED A GIFT

What forms of payment do you accept?

I have a subscription – when will I be charged?

I bought a gift subscription – when will I be charged?

How do I update my card?

How do I update my billing address?

Do you charge shipping fees?

Can I use multiple discounts on my order?

Why is my payment method being declined?

PAYMENT

My order was scanned as delivered, but I haven’t received it yet!

Where do you ship?

How much does it cost to ship to Canada?

How long do shipments take to arrive?

SHIPPING

What is your rewards program?

How do I become a member of your rewards program?

Can I cancel my account and keep my points?

ATLAS REWARDS PROGRAM

How do I get a coffee flavor wheel to use at home?

I want to brew better coffee at home, any recommendations?

Which machines are your pods compatible with?

BREWING AT HOME

What features come with my Customer Portal?Updated 8 months ago